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Not everyone on your team needs access to everything. Your cashier doesn’t need to change settings, and your chef doesn’t need to see customer profiles. Qorelly lets you give each person exactly the access they need no more, no less.

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Built-in roles

Qorelly comes with roles that cover the most common setups:
RoleWhat they can do
OwnerFull access to absolutely everything. This is whoever created the business.
ManagerRuns the day-to-day. Can manage orders, team, inventory, and most settings.
CashierFocused on the POS. Can take orders and handle payments.
WaiterCan see and create orders, and manage table assignments.
ChefCan see incoming orders and mark them as prepared or ready.
These role names change based on your business type. Spas get “Therapist” and “Stylist”, pharmacies get “Pharmacist”, and so on so the language always makes sense for your business.

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What each permission controls

Permissions are organized by area. For each area, you can decide what a role is allowed to do:

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Dashboard

  • View See the overview and daily numbers
  • View Browse items and categories
  • Edit Add and change items
  • Delete Remove items

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POS

  • View See orders and their details
  • Create Take new orders
  • Edit Make changes to existing orders

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Inventory

  • View See stock levels and history
  • Edit Adjust stock, manage suppliers, and handle purchase orders

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Bookings

  • View See the calendar and bookings
  • Create Make new bookings
  • Edit Change booking details
  • Cancel Cancel bookings

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Customers

  • View Browse customer profiles
  • Edit Update customer information
  • Delete Remove customer records

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Reports

  • View See reports and analytics
  • Export Download report data

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Settings

  • View Look at business settings
  • Edit Make changes to settings

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Team

  • View See the team list
  • Invite Bring new people on board
  • Manage Change roles, disable, or remove team members

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Creating your own roles

If the built-in roles don’t quite fit, create your own:
1

Go to Team

Open the Team section and find Roles.
2

Create a new role

Click Create Role and give it a name that makes sense (like “Shift Lead” or “Front Desk”).
3

Pick the permissions

Go through each area and turn on only what this role needs. Less is more it’s easier to add permissions later than to deal with someone changing things they shouldn’t.
4

Assign it

When you invite someone or edit a team member, you can now pick your custom role from the dropdown.

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How it works in practice

Permissions affect two things:
  1. What people see If someone doesn’t have permission to view a section, it simply doesn’t show up in their menu. They won’t even know it’s there.
  2. What people can do If someone can view orders but not create them, the “New Order” button won’t appear for them.
It’s clean and simple. Nobody sees error messages or locked screens sections they don’t have access to just aren’t visible.

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Good practices

  • Keep it simple Start with the built-in roles. Only create custom ones when you actually need them.
  • Give the minimum needed It’s better to start with less access and add more if needed.
  • Check in regularly As roles change in your business, make sure permissions still match.
  • Test it yourself After setting up a new role, try logging in as that team member to see what the experience feels like.